Last Updated May 25, 2018
These Service Terms govern your access and use of XHOCKWARE’s mobile Application as branded as “YouBeep” or branded as a Client customized version based on YouBeep.
Please read this “Terms“ carefully and proceed its use only if you understand and agree with it. These Service Terms apply to you as a User.
By “Users”, “Shoppers” or “End Users”, we mean the individuals using any of the services rendered by XHOCKWARE, and that willingly agree and comply to the terms set by the “Service Terms”
By “Clients” or “Clients” we mean our Clients, usually Retail Companies. These are 3rd Party legal entities that sign a service agreement or business contract with XHOCKWARE for rendering any of the services provided to by the company, to their Clients, staff or stores.
Client has separately agreed to our Client Terms of Service or entered into a written agreement with us (in either case, the “Contract”) that permitted Client allow users to complete a shopping journey at any of its location and to pay on an existing checkout. The Contract contains our commitment to deliver the Services to Client, who may then incentivize Users to use YouBeep in its stores.
We consider your Loyalty Card information as Personal Data. This unique identifier is part of a separate agreement between you and the Client, is retained but has no meaning within YouBeep except for your convenience to take advantage of any special benefits you are entitled to.
YouBeep (or any customised version based on YouBeep made available as a Client’s Branded version), is a “mobile checkout” platform, property of XHOCKWARE with an App available for free download on the App Store and Google Play Store.
YouBeep makes it possible for everyone with a Smartphone to go shopping on stores from adopting retailers (Clients), scan products, benefit from personalised offerings and experience a seamless and fast checkout.
YouBeep, helps shoppers with better shopping experience by adding personalised promotions, advertising, managing customised shopping lists, recommended products, prices and cart control.
2. User, Usage; and Client Data
Users have full control of their personal information, by providing or revoking consent to XHOCKWARE to collect, share and use User’s personal data.
Usage Data is collected when Users access YouBeep’s mobile App or any of XHOCKWARE services. Usage information may include usage information when shopping in store, or for any interaction with the app.
XHOCKWARE will not share or receive from Clients’s any of the End User’s personal information.
In the extreme case of when the User makes purchases that include a loyalty card identifier, this identifier may be shared with the Client. This identifier has no relevance to, nor is processed by XHOCKWARE, as no matching loyalty or personal information for the User is made available to us, or will ever be shared by a Client.
As the User, you control the information allowed to be used by the Service, although some features may not be available until you explicitly provide consent to XHOCKWARE to use it.
The User can, at any time, restrict or authorize YouBeep Service to collect identified User information, Usage data of the Service, sales information, processing of anonymized information by YouBeep’s Clients and YouBeep.
If a User does not desire to share Personal Data with YouBeep, it is still possible to benefit from the service as Shopping Data and Usage Data still allows for basic Mobile Checkout.
At any moment, Users can modify or delete User Data, like Personal contacts, Loyalty Cards, and other information related to their shopping needs like lists of products to buy later in shop.
With the User’s explicit consent, XHOCKWARE can interact with the User to send customized suggestions or recommendations, service notifications, discounts or promotions or special offer from YouBeep, corresponding to offers from XHOCKWARE or from our Clients (normally Retailers), including those based on location data.
User can delete the App on its smartphone without announcement or requiring any previous consent from XHOCKWARE. You Should, however, bear in mind that deleting the app from your smartphone does not constitute an explicit act or exercise of your right to be forgotten.
If you exercise your right to be forgotten, all your personal information will be deleted or anonymised, and all your usage data is kept for auditing, statistics and operational purposes but no longer is associated to your or any other user.
Recovery from your right to be forgotten is not possible after the moment you decide to exercise it.
As a User, you have full ownership over your data and have the right to request a digital copy of all the data XHOCKWARE holders on you, and even to share it with any 3rd party entity or organization as per your instructions.
XHOCKWARE is not responsible to provide the information on a specific format or medium, to deliver the information to the appointed Processing Entity, or for any misuse resulting from external entities after this event.
XHOCKWARE is entitled to ask for financial compensation when special requests are made for sharing information, large volumes of data or special mediums to convey the information. XHOCKWARE may accept this requests at its own discretion.
If you have any questions, feel free to contact us on firstname.lastname@example.org or at our Headquarters at
R da Constituição 352,
4200 – 192 Porto, Portugal
3. General Provisions Email and Messages
Except as otherwise set forth herein, all notices under the Service Terms will be by email. Notices to Xhockware should be sent to email@example.com, except for legal notices, which must be sent to firstname.lastname@example.org. A notice will be deemed to have been duly given the working day after it is sent, in the case of a notice sent through email. Notices under the Contract will be delivered solely to Client in accordance with the terms of that agreement.
You must confirm your acceptance of the revised terms and conditions to continue using the Services.
Governing Law & Courts
The Service Terms, including any terms incorporated by reference into the Service Terms, constitute the entire agreement between you and us and supersede all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter.